CiaoWeb Support - Terms of Service

  • We provide FREE support any time there is an issue related with the WordPress website or the server
  • We don't provide support for any request unrelated with the website or the server
  • We provide PAID support any time the issue is clearly caused by a plugin not installed by us but by the customer. E.g: website break after installing or updating a plugin
  • We don't provide FREE support for adding or editing content eg: a new WordPress page or blog post. In this specific case we charge an hourly rate of £30.00 for any job that require one hour or less of our time
  • If  you plan to update your content very often and you prefer us to do the job for you we strongly recommend the Website Content Service, more info here:


852 Carmarthen Road, Fforestfach
Swansea, SA5 8HS


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